Terms and Conditions
Last updated: 22 November 2025
3 Word Day is a product of NEAA Digital LTD
1. Agreement to Terms
By accessing or using 3 Word Day, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.
2. Description of Service
3 Word Day is a journaling application that allows users to record daily reflections using three words, mood selections, and optional notes. The service offers two account types:
- Personal Accounts: Free accounts for individual journaling with optional linking to professional accounts
- Professional Accounts: Subscription-based accounts (£25/month) that allow professionals to invite clients and view their journal entries
3. Account Registration
To use certain features of the service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Professional Subscriptions
4.1 Subscription Fees
Professional accounts are charged £25 per month, payable in advance. All payments are processed through Stripe, our third-party payment processor. By subscribing, you authorize us to charge your payment method on a recurring monthly basis.
4.2 Payment Processing
Payment processing is handled by Stripe. You agree to Stripe's terms of service and privacy policy when making payments. We do not store your full payment card details.
4.3 Billing and Renewal
Subscriptions automatically renew each month unless cancelled. You will be charged on the same date each month corresponding to your initial subscription date. If a payment fails, we may suspend your account until payment is received.
4.4 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to professional features until the end of the period you have paid for. No refunds are provided for partial billing periods.
4.5 Price Changes
We reserve the right to change subscription prices. We will provide at least 30 days' notice of any price increases. If you do not agree to the new price, you may cancel your subscription before the change takes effect.
5. Professional-Client Relationships
5.1 Invite Links
Professionals may generate invite links to connect with clients. Invite links expire after 14 days if not used. Professionals are responsible for the security of their invite links and should only share them with intended clients.
5.2 Client Consent
Clients must explicitly accept an invite link to share their journal entries with a professional. Clients may unlink from a professional at any time through their account settings.
5.3 Professional Responsibilities
Professionals are responsible for maintaining appropriate professional boundaries and complying with all applicable laws and regulations regarding client data, including data protection and confidentiality requirements.
6. User Content
You retain ownership of all content you create using 3 Word Day, including journal entries. By using the service, you grant us a license to store, process, and display your content as necessary to provide the service.
You are solely responsible for your content and agree not to:
- Post content that is illegal, harmful, or violates others' rights
- Impersonate any person or entity
- Upload viruses or malicious code
- Interfere with or disrupt the service
7. Intellectual Property
The service, including its original content, features, and functionality, is owned by NEAA Digital LTD and is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works of the service without our written permission.
8. Prohibited Uses
You agree not to use the service:
- In any way that violates applicable laws or regulations
- To transmit any malicious code or malware
- To attempt to gain unauthorized access to the service
- To interfere with or disrupt the service or servers
- To use automated systems to access the service without permission
- For any commercial purpose other than as a professional account holder
9. Service Availability
We strive to provide reliable service but do not guarantee that the service will be available at all times. We may experience downtime for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss or damage resulting from service unavailability.
10. Termination
We may terminate or suspend your account if you:
- Violate these Terms and Conditions
- Engage in fraudulent or illegal activity
- Fail to pay subscription fees (for professional accounts)
- Use the service in a way that harms us or other users
You may terminate your account at any time by deleting it through your account settings. Upon termination, your access to the service will cease, and we will delete your data in accordance with our Privacy Policy.
11. Limitation of Liability
To the maximum extent permitted by law, NEAA Digital LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
12. Indemnification
You agree to indemnify and hold harmless NEAA Digital LTD from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any rights of another party.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of the service after changes become effective constitutes acceptance of the new terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: